Q Are you a factory or a trading company?
We are a professional manufacturer of bathroom cabinets based in China, established in 2013, specializing in production and export services for global distributors and wholesalers.
Q What are your main products?
We primarily manufacture carbon steel bathroom cabinets, multi-layer solid wood bathroom cabinets, PVC lacquered bathroom cabinets, integrated ceramic basins, integrated sintered stone/glazed stone basins, and smart LED mirrors. We are a one-stop bathroom solution provider.
Q Do you support OEM/ODM?
Yes, we do — including customization for logos, packaging, and product designs.
Q Can sizes and colors be customized?
Yes, customization is available based on market demand.
Q What is the minimum order quantity (MOQ)?
The MOQ is flexible depending on the specific product.
Q Is mixed loading allowed?
Yes, mixed loading is supported.
Q What is the lead time?
Samples: 7–14 days; bulk orders: 14–35 days.
Q How are the products packaged?
Carton + molded foam + optional wooden crate.
Q Can you arrange shipping?
Yes, we support terms such as FOB, CIF, etc.
Q Do you support distributors?
Yes, we provide support regarding pricing, supply, and marketing materials.
Q Do you handle project orders (hotels, apartments, real estate developments)?
Yes, we have experience supplying projects for hotels, apartments, and real estate developments.
Q Can you provide complete bathroom solutions?
Yes, we offer a one-stop package including bathroom cabinets, basins, mirrors, and accessories.
Q Can you manufacture according to drawings or project specifications?
Yes, we can manufacture based on drawings, specifications, or project lists.
Q Do you support tender projects?
Yes, we can provide technical data, quotations, and samples to assist with the bidding process.
Q How do you help distributors stay competitive?
We help clients enhance their competitiveness through factory-direct pricing, consistent quality, and long-term partnership policies.
Q Do you offer exclusive designs or market protection?
Yes, we develop exclusive designs for key clients and provide market protection.
Q Do you provide marketing materials?
Yes, we provide images, videos, product catalogs, and detailed product information.
Q Is the product shipped fully assembled or unassembled?
We support both options; the choice depends on shipping requirements.
Q What kind of hardware accessories are used?
We use high-quality hardware, such as hinges and drawer slides.
Q Can the smart mirrors be customized?
Yes, features such as LED lighting, anti-fog functions, touch controls, and motion sensors can be customized.
Q Which countries do you primarily export to?
Markets including the Middle East, Africa, Southeast Asia, and South America.
Q Do the products meet the standards of different countries?
Yes, we adjust product standards to meet the requirements of specific markets.
Q How are quality issues handled?
We provide replacements or compensation in accordance with the cooperation agreement.
Q Is it possible to become an exclusive agent?
Yes, this is assessed based on sales volume and market performance.
Q How do you ensure a stable supply for large orders?
We have 15 years of manufacturing experience, a daily production capacity of 2,000 units, and a comprehensive production and sales system.
Q What sets you apart from other factories?
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We own complete standardized production lines, ensuring stable mass production and on-time delivery;
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We strictly control raw materials, panels, glass, and hardware, resulting in superior waterproofing and moisture resistance;
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We conduct full inspections at every stage of production, ensuring finer craftsmanship in paint finishes, edge banding, and hardware installation;
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We maintain consistent quality without cutting corners, offer guaranteed after-sales service, and ensure stable quality for long-term partnerships.
Q What payment methods do you accept?
We accept T/T (Telegraphic Transfer), L/C (Letter of Credit), etc.; specific terms can be negotiated based on the order.
Q Do you offer credit terms for long-term partnerships?
Yes, we can provide credit terms for high-quality clients with stable, long-term relationships.
Q Can you provide quotes in different currencies?
Yes, we support currencies such as USD and EUR.
Q Can I get a sample first?
Yes, we accept sample orders.
Q Is the sample fee refundable?
Usually, it is refundable after a bulk order is placed.
Q What is the development cycle for new products?
Generally 15–30 days, depending on the complexity of the product.
Q What documentation do you provide?
Invoice, packing list, bill of lading, certificate of origin, etc.
Q Can you assist with customs clearance?
We can provide the necessary documentation and guidance to support customs clearance.
Q Do you provide installation instructions?
Yes, we provide installation manuals or videos.
Q Do you provide spare parts?
Yes, we provide spare parts support.
Q Can I reorder the same products later?
Yes, we guarantee stable, long-term supply.
Q Can you help me test the market?
Yes, we support market testing with small-batch, mixed-item orders.
Q Can you handle rush orders?
Yes, we can expedite orders depending on the complexity of the requirements.
Q Do you have experience with major clients or large-scale projects?
We have extensive experience working with major clients and large projects, maintaining long-term partnerships with overseas wholesalers, building material chains, and hotel/apartment renovation contractors. With ample factory capacity — including nine production lines — we ensure stable delivery for high-volume and project orders. We are well-versed in high-volume quality standards and support customization and OEM services.
Q How do you ensure consistency for large-volume orders?
We operate nine production lines with a daily capacity of 2,000 sets, utilizing standardized processes to ensure consistency.
Q Do you support third-party inspections?
Yes, we support third-party inspections prior to shipment.
Q Can we sign a quality agreement?
Yes, we support quality agreements for large orders and long-term partnerships.
Q Can you help us build our own brand product line?
Yes, we support brand building and exclusive product development.
Q How do you balance price and quality?
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We procure raw materials in large volumes over the long term to secure lower costs at the source, without compromising on material quality or specifications;
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We utilize standardized assembly-line production; high capacity and efficiency reduce labor and waste costs;
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We offer tiered configurations — high-end, standard, and economy models — tailored to the client's local market; we avoid unnecessarily inflating costs with premium materials while also refusing to cut corners to produce inferior goods;
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We never compromise on standards for critical components (waterproofing, hardware, structural integrity); instead, we optimize costs through efficient management and high production capacity, ensuring product durability and minimizing after-sales issues.
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